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The Sr. Contract Specialist Services role resides within our Sales Operations Service Contract & Licensing Operations team and interacts directly with Inside Sales, Procurement, WWT Account Managers, WWT Finance Teams, OEM Account Teams and end-user customers. This role is responsible for owning service contract management, including contract consolidation and cleanup, quoting renewals, quoting new attach services required for true-ups, and all necessary reporting in support of customer engagement.
Builds and maintains strong working relationships with WWT account teams, OEM account teams, internal operations and OEM operations teams. Assists the WWT business units with identifying and quoting OEM service contract renewals. Maintains expertise of the baseline processes pertaining to Quoting and Service Contract Management.
A subject matter expert in technology partner processes. Excellent communication skills. Ability to prioritize and perform work in required time frames. Capability to multi-task and adapt to change.
Originally posted on Himalayas