Software Development Engineer, Product Experience (User Experience)

About Us:

Strutt Pte. Ltd. is a purpose-driven technology start-up based in Singapore, focused on redefining personal mobility through cutting-edge robotics. Our first intelligent mobility robot, ev¹, debuted at CES 2025, combining engineering precision, inclusive design, and AI capabilities. At Strutt, we believe that engineering excellence is the foundation of transformative user experiences.

About the role:

Join the User Experience team to build backend services, integrations, and tools that power our products in the field—and close the loop between user feedback and engineering. You’ll design and ship APIs and adapters (including RoMi-H integration), lead UAT and pre-release testing, support deployments and training, and drive continuous product improvements with our global R&D teams.

What you’ll do:

- Design, develop, and test backend services, APIs, and adapters in Python and C (including RoMi-H integration: https://www.cgh.com.sg/chart/projects/mhi)

- Build internal tools and automation that support customer-facing operations and internal workflows

- Own system integration across OS, networking, and hardware interfaces; implement robust logging, diagnostics, and observability

- Write maintainable, well-tested code and clear technical documentation; participate in code reviews

- Investigate and resolve issues across development, staging, and field environments; drive root-cause fixes

- Collaborate with global R&D teams (Singapore, China, US, Europe) from design through deployment

- Translate field/user feedback into clear engineering tasks and product improvements

- Plan and execute pre-release testing and UAT; manage issue tracking and regression validation

- Engage with users and partners before and after launches; triage issues, provide timely responses, and deliver technical training

- Maintain runbooks, integration guides, and user-facing technical documentation

Qualifications:

- Bachelor’s degree or higher in Computer Science, Software/Computer/Electrical Engineering, or related field

- Strong programming skills in Python and C; solid CS fundamentals (data structures, algorithms, networking, OS)

- Experience building and maintaining REST/gRPC APIs and third-party integrations

- Proficient with Linux development, Git, and shell scripting; familiarity with CI/CD

- Excellent debugging, problem-solving, and documentation skills

- Strong cross-functional communication and collaboration abilities

- Bilingual proficiency in English and Mandarin is a plus for global collaboration

Nice to have:

- Experience with field deployments, UAT, and partner training

- Exposure to embedded/edge systems or healthcare/logistics integrations (e.g., RoMi-H)

- Familiarity with Docker/cloud services and basic observability tooling