We are seeking a Bilingual Medical Receptionist (Spanish-English) to support a U.S.-based healthcare provider. The practice offers a range of services focused on improving overall health and well-being. In this role, you will be the first point of contact for patients, ensuring a seamless experience through efficient scheduling, timely follow-ups, and responsive communication.
Requirements
- Handle inbound and outbound patient calls with professionalism and empathy
- Schedule, confirm, and reschedule appointments to maximize provider availability
- Conduct patient intake, including demographics and insurance information
- Verify insurance eligibility and assist with basic billing-related questions
- Perform timely follow-ups, including lab result callbacks and appointment reminders
- Maintain accurate and up-to-date patient records in the EHR system
- Respond to patient inquiries and provide general front desk support
- Prioritize urgent and appointment-related calls effectively
Benefits
- Dedicated HR & Contractor Support Team
- Premium VPN Access
- HIPAA & Cybersecurity Training + Certification
- Top 1% VA Performance Training
- Client-Approved U.S. Holidays
- Client-Approved Paid or Unpaid Time Off
- Access to Tools & Resources
- Optional Performance-Based Incentives
Originally posted on Himalayas