Compassion International
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We are looking for a Business Support Specialist to provide a professional level of fundraising and administrative support to the Church Relationship Managers in the West and Northeast regions.
This specialist generally works independently in areas such as detailed event and revenue support, reporting, project and process management, ordering, purchasing, cross-functional communications, change management, process implementation, research, analysis, business operations, and tracking, and/or information management.
The incumbent may accomplish any or all the essential functions, or other professional duties of a professional administrative nature, including recommending or making improvements to significant processes and practices. At this career level, the incumbent generally works independently on moderately complex projects or as a team member on larger projects and processes.
The ideal candidate will be positive, flexible, self-motivated, highly detail oriented, task focused and a quick learner with high integrity.
Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
Acts as an advocate to raise awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry.
Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
Upholds and engages in Compassion’s core Cultural Behaviors.
Provides fundraising pipeline management and detailed event support including reserving inventory, ordering materials and tracking shipments.
Provides revenue support for fundraisers including holding inventory, requesting reporting and tracking payments.
Uses enterprise-wide tools such as Salesforce, Tableau and the Microsoft Office product suite.
Reviews and recommends processes and suggests improvements to aid business operations; contributes solutions required to address issues, including process steps and impact assessment to increase productivity and efficiency.
Provides meaningful input into the development of effective metrics for ministry operations and creates reports and dashboards to help surface and maintain data/metrics.
Contributes to the department budget by entering and tracking expenditures and informing management of variances and providing corrective recommendations.
Gathers basic business data such as project costs or metrics, analyzes the information, and presents reports based on this analysis. Serves as a project manager for small to medium-sized projects to maintain progress toward established goals and deadlines.
May perform or support department specific duties sometimes related to other job subfamilies such as, marketing, data analysis, business intelligence, expense report assistance and basic accounting, purchasing, trip support, tours and events, simple facilities requests, and/or program development.
Partners with other groups when required to integrate information and processes across functions. Provides individual contributions and occasional support to various projects as assigned in support of the work of Business Support management.
Prepares and relays communications concerning business operations and outcomes to appropriate audiences to foster understanding and acceptance for initiatives, policies, and practices. Further, supports change integration across projects within the scope of own work. Works to identify change adoption across common audiences as needed.
Trains and advises stakeholders on processes and guidelines related to the group or program projects. May liaise between assigned department and others.
The incumbent may provide expertise to other professionals and support staff in their work group and may communicate with internal and external business partners.
Other duties of an administrative nature as assigned.
Three to five years relevant experience working in this or a related field.
*Equivalent education, training and/or certification may be substituted for experience and education shown above
May be required to travel up to 10% of normal schedule
Originally posted on Himalayas