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This role is accountable for translating vision into enterprise-wide action, ensuring CenterWell operates as a cohesive, high-performing healthcare services organization. The VP leads the development and execution of CenterWell's strategic priorities, oversees operating model design and optimization, advances clinical quality performance across the assets, and drives disciplined execution of transformational initiatives that improve patient outcomes, experiences, and business performance.
As CenterWell continues to evolve as a critical growth platform for Humana, this leader will play a pivotal role in defining how Primary Care, Home Health, Pharmacy, other future care delivery verticals, and enabling functions operate together to deliver differentiated value for patients, providers, and our members.
Key Responsibilities
Enterprise Strategy & Future-State Vision
• Partner with the President of CenterWell and CWLT to define, refine, and execute CenterWell's long-term strategic vision and multi-year growth agenda.
• Lead the annual strategic planning process, translating enterprise priorities into actionable business strategies and measurable outcomes.
• Identify emerging healthcare trends, disruptive market opportunities, and innovations that will shape the future of CenterWell.
• Serve as a strategic thought partner to executive leadership and on matters related to growth, transformation, integration, and value creation.
• Develop and execute strategy projects that relate to CW growth, enablement of key outcomes, and informing key strategic choices for audiences that include the Humana Board, Enterprise Leadership Team, and other senior audiences.
Operating Model Design & Enterprise Integration
• Own the continued evolution and maturation of CenterWell's operating model, ensuring organizational structure, governance, decision rights, capabilities, and accountability mechanisms support future growth and scalability.
• Lead enterprise-wide efforts to simplify operations, eliminate fragmentation, and accelerate collaboration across Primary Care, Home Health, Pharmacy, enabling functions and future CenterWell businesses
• Design and implement governance structures that improve decision velocity, cross-functional execution, and enterprise accountability.
• Drive integration initiatives that unlock synergies across CenterWell businesses and strengthen alignment with Humana's long-term strategy.
Enterprise Strategy Execution
• Establish and oversee CenterWell's execution management system, ensuring key strategic initiatives achieve intended outcomes and business results.
• Monitor progress against strategic objectives, proactively identifying risks and removing barriers to execution.
• Lead enterprise transformation initiatives, including highly visible cross-functional programs with significant operational, financial, clinical, and organizational impact.
• Foster a culture of accountability, transparency, and results orientation across the organization.
• Collaborate the CWLT, Communications, and other key leaders to translate CW strategy into messaging that builds confidence in the future state vision and strategic positioning of CW.
Clinical Quality & Performance Transformation
• Lead CenterWell's enterprise clinical quality team, ensuring alignment of clinical quality strategies, performance metrics, and improvement initiatives across all lines of business.
• Partner with clinical leaders to identify opportunities to improve patient outcomes, STARS performance, and total cost of care initiatives.
Requirements
• 15+ years of progressive leadership experience in healthcare strategy, operations, transformation, consulting, or provider services.
• Demonstrated experience leading enterprise-wide operating model design, organizational transformation, and strategy execution.
• Deep understanding of value-based care, population health, clinical quality, healthcare services, and integrated delivery models.
• Proven success influencing executive leaders and driving change within large, matrixed organizations.
• Exceptional executive presence, strategic thinking, organizational leadership, and relationship-building capabilities.
The ideal candidate will have deep experience in enterprise strategy planning, with a proven track record of running the strategy planning process on an enterprise scale in a complex, multi-business environment. He/She will have top-tier strategy consulting experience – ideally with several years of experience with a leading strategy consulting firm. Finally, this person will be a strong leader of people with proven success in expanding and elevating the capabilities and performance of the team.
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Originally posted on Himalayas