Dexcom
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Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
** You must have the Right to Work in the UK. Sponsorship is not available for this role **
The EMEA Applications team is a small but rapidly growing IT group responsible for supporting and delivering a wide range of changes—from minor updates to larger enhancements—across our core business systems. These systems include Oracle Fusion, Salesforce.com, and Oracle Service Cloud, all connected through a microservices‑based integration framework.
Our team primarily supports the Order‑to‑Cash process, which requires close collaboration with colleagues in Sales, Operations, Supply Chain, and Finance. We also work closely with development teams located in Europe, the United States, and Asia.
This role will manage the teams that support our commercial applications and their integrations. The main systems include Salesforce for order entry, Fluent for Order Management, our custom-built e‑commerce platform, and integration technologies such as EDI and Java‑based microservices.
This is a leadership position that requires a good understanding of Software‑as‑a‑Service platforms and how they connect to each other. Previous experience managing technical teams is essential. You can be successful candidate if you can handle all people‑management responsibilities and ensure that project work, small system changes, and production support tasks are delivered on time. The role will work closely with Project Managers, the Production Support Manager, and external consultants to make sure all work is prioritised and completed according to business needs.
You must have experience managing full development lifecycles and leading multiple technical disciplines within a global enterprise application environment.
•Line management duties including recruitment, goal setting, and performance management.
•Task co-ordination supporting the Technical Delivery teams and 3rd party development partners.
•Liaise with managers/leads of global shared teams to co-ordinate project deliverables.
•Work alongside the Production Support Manager to support incident and request resolution SLAs.
•WorkcloselywiththeTechnicalDeliveryAnalystandITProjectManagerstoprovisionapplication
development capability throughout project lifecycles.
•Provide Test Leads with defect management support for incidents, enhancements, and project test cycles.
•Work alongside the Production Support Manager on production releases.
•Work alongside the Environments Lead to ensure environments for all workstreams are managed effectively.
•Work with global technical architecture teams to represent EMEA business and regional IT needs.
•Ensure compliance with global IT policies, standards, and processes.
•Work with Team Leads to ensure all relevant technical documentation is up-to-date and managed effectively.
•Minimum 5 years’ experience managing applications and or integrations teams.
•Line management responsibilities including recruitment, performance management and talent development.
•Comprehensive knowledge of all aspects of various Waterfall / Agile / Hybrid SDLC processes.
•Vendor Management, incl Statements of Work, Budgeting, Invoicing etc.
•Experience of IT application support processes (ITIL).
•Experience of Salesforce essential, Service-Now and JIRA or equivalent desirable.
•Excellent written/oral communication and relationship management skills.
•Drive and enthusiasm with ability to see the bigger picture.
•Ability to work flexibly in a demanding and fast paced environment.
•Worked in global setting dealing with multi-discipline teams in multiple time zones.
• Functional knowledge of Order to Cash (O2C) processing including e-Commerce.
• Experience of java based microservices beneficial.
Exposure to Oracle Service Cloud and Oracle Fusion beneficial.
Learn about our brave #dexcomwarriors community.
Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Originally posted on Himalayas