Learning Programs Specialist

Meet the Moment with Alteryx

We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.

You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.

If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.

We are seeking a highly organized and detail-oriented Learning Programs Specialist to support and scale our global education initiatives. This role is instrumental in ensuring the successful delivery and administration of customer education, academic programs, and internal enablement efforts.

As a key member of the Education Services team, you will serve as the operational backbone for multiple learning programs and platforms, helping create seamless, engaging, and high-quality learning experiences for students, customers, and employees worldwide.

Key Responsibilities:

Academic Program Support (SparkED)

• Serve as the primary point of contact for professors and students, responding to SparkED licensing inquiries in a timely and professional manner.
• Review and assess blocked verification requests through SheerID, providing clear guidance and actionable next steps.
• Ensure a positive and frictionless experience for academic users participating in SparkED programs.
• Maintain accurate records and support continuous improvements to the academic user journey.

Technical Enablement Operations

• Manage the Technical Enablement shared inbox, triaging and responding to internal inquiries with accuracy and efficiency.
• Coordinate and schedule internal enablement programs and training sessions by:
  • Managing stakeholder calendars
  • Sending invitations and communications
  • Distributing session recaps and learning resources
  • Tracking attendance and participation metrics
• Support the delivery of engaging and effective internal learning experiences.
• Coordinate end-to-end onboarding for new hires within technical teams, ensuring successful completion of digital learning pathways and access to required systems and resources.
• Partner with Revenue Operations to develop and maintain learning dashboards, ensuring data integrity and meaningful reporting on enablement outcomes.
• Identify opportunities to streamline processes, improve documentation standards, and enhance operational efficiency.

Learning Management & Content Administration

• Manage and maintain learning content across customer-facing and internal learning platforms, ensuring accuracy, consistency, and accessibility.

Customer Learning Platforms (Docebo LMS)

• Publish and maintain Instructor-Led Training (ILT), digital learning courses, and video-based content.
• Configure, test, and validate learning experiences to ensure a seamless user experience.
• Monitor course availability and troubleshoot content-related issues as needed.

Internal Learning Platforms (Seismic / Galaxy)

• Upload, organize, and maintain internal enablement content.
• Ensure learning assets remain current, easy to find, and aligned with business needs.
• Support content governance and version control practices.

Qualifications:

• 2–3 years of experience in learning operations, program coordination, customer support, education services, or a related field.
• Exceptional organisational skills with strong attention to detail.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally across diverse audiences.
• Ability to manage multiple priorities and workflows in a fast-paced environment.
• Comfortable working across various systems and tools, including LMS platforms, shared inboxes, and scheduling applications.
• Proactive, customer-focused mindset with a passion for improving processes and user experiences.

Preferred Qualifications:

• Experience working with Learning Management Systems (LMS) such as Docebo, Seismic, or similar platforms.
• Familiarity with academic program administration and student verification tools such as SheerID.
• Experience supporting internal training, onboarding, or enablement programs.
• Exposure to learning analytics, reporting, or dashboard management.

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Originally posted on Himalayas