Compa is a venture-backed AI startup revolutionizing the future of compensation. We're seeking a Customer Success Manager to partner with our largest enterprise customers to increase adoption, usage, and long-term value from our AI Agents products.
Requirements
- 3+ years in Customer Success Management, Account Management, Onboarding or Solutions Consulting
- Familiarity with AI products, including agents and LLMs, and how they are applied in real-world use cases.
- Experience designing customer programs, playbooks, or onboarding processes from the ground up.
- Comfort working directly with customers and prospects in both technical and advisory capacities.
- Strong communication skills and comfort advising customers on complex and technical topics.
- Ability to work independently, and proactively drive outcomes with limited oversight.
- Meticulous attention to detail, organization, and analytical skills; proficient with tools like Excel or Google Sheets.
- Strong drive to learn and grow by working hard, seeking feedback, and collaborating effectively with teammates.
- Must have strong curiosity, be empathetic, and show diplomacy.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
Originally posted on Himalayas