Mercor connects elite creative and technical talent with leading AI research labs. We are seeking a Customer Support Specialist - AI Trainer to work with our team.
Requirements
- 2+ years in customer support or CX ops in B2B SaaS, marketplace, or e-commerce.
- Expertise in Zendesk, Intercom, Freshdesk, Front, macro and automation design, or KB authoring.
- Clear written communication skills to articulate reasoning and encode it into deterministic rubrics.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Originally posted on Himalayas