Inside Sales Representative

About Resource Monitor

Resource Monitor is a venture-backed technology company modernizing rural water infrastructure through IoT-connected flow meters and intuitive software. Our platform gives water systems real-time visibility into their operations — leak detection, anomaly alerts, non-revenue water tracking — replacing manual reads and reactive management with proactive, data-driven decisions.

We work primarily with rural water associations, municipal utilities, and water improvement associations across the country. Our customers are small- to mid-sized water systems: 200 to several thousand connections, often understaffed and operating infrastructure that's decades old. They're not buying software — they're buying relief.

Our Generational Opportunity

Groundwater infrastructure in the US is aging, understaffed, and largely unmonitored. Rural water systems lose an average of 20–30% of their water to undetected leaks. Regulators are tightening non-revenue water requirements. Federal grant programs (USDA, EPA) are pushing systems to modernize. We're at the intersection of all three tailwinds.

We're looking for a driven Inside Sales Representative to own our outbound pipeline in the West and South United States. This is a phone-first role: you'll spend most of your day calling water system operators, utility managers, and public works directors — qualifying them, uncovering pain, and booking discovery meetings for our field sales team. You'll also join those discovery calls, support field trip planning, and help us build channel relationships through rural water associations and conservation organizations.

This role sits at the center of our revenue motion. You'll report directly to our Director of Sales and work closely with Resource Monitor’s founders and CEO. You'll have full visibility into the pipeline, a seat in every sales strategy conversation, and a direct line to influence how we grow.

Startup DNA Required: This is not your typical sales role. As an early employee at Resource Monitor, you'll join a fast-moving startup at a pivotal moment. We're looking for someone who thrives in ambiguity, moves with urgency, and is energized by building something from scratch. You'll wear multiple hats, work directly with founders, and significantly influence the company trajectory. The role requires an entrepreneurial mindset - someone willing to trade the certainty of an established company for the potential of outsized equity returns and the chance to shape an industry.

This isn't your role if you're looking for structured processes, established playbooks, or a traditional corporate hierarchy. But if you're excited by the challenge of turning market opportunity into market dominance, can operate with limited resources, and want to bet on yourself while helping solve one of the world's most critical resource challenges, we should talk.

What You'll Do

Outbound Prospecting

• Work a multi-state prospect list of rural water systems, municipal utilities, and water improvement associations, primarily via phone
• Log every call in HubSpot — voicemails, conversations, outcomes — so nothing falls through
• Follow up persistently and systematically
• Follow up with leads from conferences, circuit rider referrals, and inbound inquiries

Pipeline Development

• Run initial qualification conversations: understand system size, current metering setup, pain points, budget cycle, and decision-making process
• Book and prep discovery calls for our sales team
• Coordinate field trip logistics — pre-call prospects to confirm meetings and maximize trip ROI before our field rep gets on a plane
• Join discovery calls and demos to document customer context and assist with follow-up

Channel & Partnership Support

• Maintain relationships with rural water association circuit riders and staff who refer systems to us and carry our materials in the field
• Support outreach to conservation organizations, grant programs, and engineering firms that work with rural water systems
• Follow up on conference leads (TRWA, CRWA, RWA state conferences, NRWA) promptly and systematically

Sales Operations

• Keep HubSpot current: deal stages, contact records, next steps, close dates
• Identify and flag stale deals; help prioritize follow-up queue
• Contribute to the Sales Team knowledge base — share prospect feedback, surface market patterns, flag blockers
• Provide ground-level intelligence on what's resonating, what's not, and what competitors are saying in the field

Who You Are

• You're comfortable making 30–50 outbound calls in a day and treating each voicemail as a touchpoint worth leaving well
• You're organized enough to track a pipeline of 50+ prospects without things going cold
• You're curious about the customers — you want to understand what it's like to run a 400-meter rural water system, because that curiosity makes you better at selling to them
• You give and take feedback easily
• You can navigate ambiguity without freezing — some of what you'll need doesn't exist yet, and you'll help build it

Required Qualifications

• 1–3 years of sales or business development experience, preferably in B2B
• Strong on the phone — you're comfortable talking to government officials, utility managers, and small-town public works staff
• Organized and self-directed; you can manage your own call queue and follow-up cadence without a lot of hand-holding
• Comfortable with CRM tools and eager to keep records clean
• Able to work independently — this is a remote role and most of your team is distributed

Preferred Qualifications

• Experience selling into local government, utilities, or rural/agricultural markets
• Familiarity with water infrastructure, AMR/AMI metering, or IoT hardware-software bundles
• Experience in a startup or early-stage company
• Familiarity with HubSpot, Granola, or similar sales tooling
• Exposure to grant-funded or budget-cycle-driven sales processes

What We Offer

• Competitive base salary plus commission tied to qualified meetings and closed revenue
• Equity in a company at a pivotal early stage
• Full benefits: health, dental, vision
• A seat at the table — you'll be in every sales strategy conversation, not just executing tasks
• Real ownership: the pipeline you build is the one we close
• Mission that matters: clean water access and rural infrastructure are generational problems

Our Values

Resource Monitor is guided by five core values:

1. We Take Care of People - We prioritize the well-being of our team, customers, and community
2. We Forge a Better Future - We are dedicated to innovation and making meaningful contributions
3. Integrity is at Our Core - We uphold transparency, honesty, and trust in every action
4. We Are Continuous Learners - We believe in the power of learning and continuous improvement
5. We Bring It Every Day - Our pursuit of excellence is relentless in everything we do

Resource Monitor values diversity and is committed to building an inclusive team. We strongly encourage applications from candidates of all backgrounds, particularly those underrepresented in technology and infrastructure.

Originally posted on Himalayas