Mercier Consultancy BG
German speaking Customer Experts for Dyson
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📍 Greece📅4d agoRemote
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Job Description
Role Overview
Provide exceptional customer service to German-speaking Dyson customers via phone, email, and chat. Assist customers with product inquiries, troubleshooting, warranty claims, and after-sales support.
What You Will Do
Deliver high-quality customer support, accurately document customer interactions, collaborate with internal teams, and stay informed on Dyson products and policies.
Why It Might Be a Fit
Fluency in German is mandatory, experience in customer service is preferred, and proficiency in English is an advantage.
Requirements
- Fluency in German (spoken and written)
- Experience in customer service, preferably within consumer electronics or household appliances
- Strong communication and problem-solving skills
- Ability to work efficiently in a fast-paced environment and manage multiple tasks
- Proficiency with CRM systems and digital communication tools
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Health Insurance
- 2 Extra Salaries Per Year
Originally posted on Himalayas