Staff DevOps Engineer

Great to Meet You! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

We are a thriving global Loyalty-as-a-Service company and are experiencing rapid expansion.

Join our dynamic team contributing to the execution of our business strategies as we strive for hypergrowth. Our team spans 20 cities worldwide, with dual headquarters in Singapore and New York, totalling 270 team members.

Join us as a Senior DevOps Engineer in Singapore!

The Team

We’re looking for a passionate DevOps Engineer who is keen to learn, grow and bring his/her experience in a fast-paced environment. We’re a small team of nice and (we think) fun folks. Our infrastructure is managed as code using Terraform. Our services run on Kubernetes, in multiple AWS accounts across several regions. CI/CD, code and vulnerabilities scans… are fully automated. We work closely with the developers and the security teams.

In a typical DevOps day we use Terraform, Istio, ArgoCD, Kubectl, Jenkins, Helm, Grafana, Cloudflare, Redshift… to name a few. We focus on automation, quality, and we achieved compliance with the most stringent security standards (PCI-DSS, SOC2, ISO27001). Our partners are financial institutions and airlines, and they expect a very high level of availability, reliability and security.

The Role

.

We’re looking for a staff DevOps engineer with a true passion for DevOps, cloud, systems, automation, security, with several years of professional experience in technologies similar to the ones we use. 

Your Impact

• Propose and implement improvements related to scalability, automation, performance, CI/CD, self-service for other teams, cost optimization. We are absolutely looking forward to your suggestions!
• Improve our API gateway, Services Mesh, Events streaming…
• Help us deliver our solutions to new partners
• Improve our observability stack, if you are into Grafana, Prometheus, OpenTelemetry, Loki.
• Implement Security best practices across all our infrastructure components
• Help the whole team to grow thanks to your own skills and experience.

Who You Are

• Knowledge in Linux, Kubernetes, Terraform, CI/CD (we use Jenkins, Github Actions, ArgoCD).
• Experience with AWS
• Experience in automation, configuration and infrastructure management tools.
• Knowledge in scripting and writing small utilities (shell, Python, Golang, etc.)
• Knowledge and interest in observability, networking, databases (we use Postgres and Redshift).
• Perform root cause analysis and implement preventive measures
• Maintain system performance metrics and SLA compliance
• Good problem-solving and analytical thinking capabilities 
• Ability to work independently and manage multiple priorities
• Good communication skills, ability to collaborate with different teams

Why Join Ascenda? 

Ascenda offers the unique opportunity to lead in LaaS, shaping the future of rewards programs. You'll be part of an environment that prizes groundbreaking ideas and their execution. We provide unparalleled career growth opportunities in a supportive and dynamic environment, complemented by a competitive compensation package that recognizes your impact.

Ascenda is dedicated to diversity and inclusion, welcoming candidates from all backgrounds. Join us on our mission to power the growth of the financial services industry by making loyalty simple and rewarding for everyone, everywhere.