The CRM Technologies team is responsible for building, scaling, and operating Salesforce-based solutions that power MongoDB’s customer lifecycle from lead management and sales execution to renewals, reporting, and downstream operational workflows.

The team partners closely with Sales Operations, Marketing, Revenue Operations, Finance, Customer Success, and Engineering to deliver secure, scalable, and reliable Salesforce solutions. With strong expertise in Salesforce development, automation, integrations, and platform operations, the team continuously evolves the CRM ecosystem to meet changing business needs.

Role Overview

We are looking for a Salesforce Engineer III to design, build, and support core Salesforce capabilities that enable MongoDB’s global go-to-market and operational teams. This is a senior individual contributor role with clear ownership from requirements through production delivery.

You will translate business requirements into high-quality technical solutions using a combination of declarative configuration and custom development. This role is hands-on and delivery-focused, requiring strong technical judgment, attention to platform best practices, and the ability to work effectively across multiple business domains.

As an Engineer III, you will also influence engineering standards, improve system performance and reliability, and contribute to shared frameworks and best practices within the Business Systems engineering organization.

What You’ll Do

Design, build, and support Salesforce solutions across sales, marketing, revenue, customer, and operational workflows
Implement and enhance Salesforce functionality using standard configuration, Flows, Apex, Lightning Web Components, and platform automation
Partner with business stakeholders to understand requirements, identify gaps, and deliver scalable, maintainable solutions
Develop and maintain integrations between Salesforce and external systems such as Marketo, ERP, billing, marketing, support, or analytics platforms
Participate in technical design, backlog grooming, sprint planning, testing, code reviews, and production deployments
Troubleshoot and resolve issues related to automation, data integrity, integrations, and system performance
Contribute to documentation, UAT support, regression testing, and user enablement to improve adoption and platform reliability
Ensure solutions adhere to Salesforce security, data governance, and platform best practices
Leverage AI-powered engineering tools (e.g., Cursor, Claude Code, Agentforce, GitHub Copilot) to improve productivity, analysis, troubleshooting, and documentation—using sound judgment around security and accuracy

Responsibilities

Technical Delivery: Translate complex business requirements into scalable Salesforce solutions using declarative configuration and custom development
System Design & Integration: Design and support integrations between Salesforce and downstream systems to ensure data consistency across business processes
Engineering Excellence: Maintain high standards for code quality through modular design, test coverage, and adherence to shared patterns and CI/CD practices
Platform Optimization: Proactively identify and resolve performance bottlenecks and technical debt within existing Salesforce implementations
Mentorship & Influence: Lead peer code reviews, contribute to technical documentation, and help raise the overall engineering bar within the team

Minimum Requirements

Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
6+ years of hands-on Salesforce development experience
Strong experience with Apex, Lightning Web Components, Flows, SOQL, and Salesforce APIs
Experience building and supporting Salesforce automation and complex business workflows
Experience integrating Salesforce with external enterprise systems
Familiarity with Agile/Scrum methodologies, CI/CD, version control, and Salesforce release management
Strong understanding of Salesforce security, data governance, and implementation best practices
Strong analytical, troubleshooting, communication, and collaboration skills
Salesforce Platform Developer I or II certification required

Preferred Qualifications

Experience working across multiple Salesforce clouds (Sales, Service, Experience, or Marketing)
Familiarity with DevOps tooling such as Salesforce DX, Copado, Gearset, or Git-based workflows
Working knowledge of JavaScript, HTML, CSS, and Visualforce
Experience supporting UAT, regression testing, and business enablement
Practical familiarity with AI-powered and agentic tools used to accelerate development and analysis

Success Measures

In 3 months: Develop a strong understanding of MongoDB’s Salesforce architecture, key business processes, and stakeholder landscape
In 6 months: Deliver meaningful enhancements across Salesforce, becoming a dependable contributor to core initiatives
In 12 months: Be recognized as a trusted Salesforce SME, driving scalable improvements and influencing platform strategy and engineering standards

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2273450763

Engineer 3 - GTM Tech

Job Description