Talent Acquisition Partner (Fixed-term Contract)

Are you an experienced talent acquisition professional with a passion for building teams in close collaboration with your hiring managers? Does being part of  one of Europe’s fastest growing companies interest you? If so, then we’d love to chat

Role background

As part of our phenomenal growth, we’re looking for an experienced (Senior) Talent Acquisition Partner to join our Talent Acquisition team. In this role, you’ll focus on hiring exceptional talent across either our Customer Support or Delivery Operations functions.

Within Customer Support, you’ll partner on global and support management hiring, excluding high-volume Support Associate recruitment. In Delivery Operations, your scope will range from core operational roles to global strategic positions across the function.

We’re looking for someone with experience hiring talent in fast-moving environments. You enjoy building strong stakeholder relationships, navigating complex hiring needs, and delivering a high-quality candidate experience from start to finish.

As a Talent Acquisition Partner, you’ll own the full end-to-end recruitment process for your portfolio, balancing speed, quality, and great collaboration throughout. This is a hands-on delivery role for someone who thrives on driving hiring outcomes while keeping both candidates and stakeholders at the heart of the experience.

What you'll be doing

• Lead recruitment delivery for your assigned hiring teams, building strong partnerships with stakeholders to create clear hiring roadmaps, align on processes, and support interviewer training and guiding best practices when needed.
• Act as a trusted advisor to hiring managers by sharing market insights, recruitment expertise, and data-driven recommendations to support better hiring decisions.
• Build and maintain strong candidate pipelines tailored to the needs of your hiring teams, ensuring a proactive and high-quality approach to sourcing.
• Use data and talent acquisition tools to continuously improve hiring efficiency, optimize funnel performance, and identify opportunities to remove bottlenecks impacting KPIs such as time-to-hire and fill rate.
• Collaborate closely with your TA sub-team and the wider Talent Acquisition function, sharing ideas, learnings, and best practices while helping solve hiring challenges together.

Our humble expectations

• You have previous recruitment experience
• You are confident partnering with senior hiring managers and business leaders, acting as a trusted advisor and leader of hiring processes.
• You are an advocate for candidate experience excellence and consider this in every decision you make.
• You enjoy working in a fast-paced international environment and are comfortable collaborating with colleagues across the globe.
• You care about data and are accustomed to transparently sharing pipeline insights, funnel metrics, and other important data with your hiring teams.
• You are comfortable stepping into a fixed-term role and making an immediate impact, with minimal ramp-up time.
• You are able to collaborate and proactively communicate clearly, both verbally and in written form, with various stakeholders in English.