HubSpot CRM & Sales Support Specialist - Freelance, Remote

• Lead the end-to-end migration of data from Freshsales/Desk into HubSpot
• Configure and set up HubSpot Sales and Service tools to match the client's workflows
• Troubleshoot migration issues and ensure a smooth, low-disruption transition

• Manage day-to-day CRM upkeep, data entry, and account maintenance in HubSpot
• Build and manage sales and marketing sequences, including email templates and follow-ups
• Support onboarding and training for accounts moving through the sales pipeline
• Produce recurring sales operations reporting

• Provide front-line customer support and troubleshooting once ramped up on the client's platform
• Handle light content writing for customer-facing communications
• Build toward a broader customer success role as familiarity with the platform grows

• Deliver onboarding and light training to the client's internal team on new HubSpot workflows
• Act as the internal point of reference for HubSpot best practices, reducing reliance on the founder

• Maintain proactive, consistent communication with the client on progress, blockers, and priorities
• Ensure reliable attendance and follow-through on committed tasks and deadlines

• Hands-on experience with HubSpot CRM (Sales and Service tools) — non-negotiable
• Prior experience with CRM data migration (Freshsales/Desk to HubSpot preferred, or similar platform migration experience)
• Background in sales operations or sales support
• Strong written and verbal English communication skills
• Demonstrated reliability: consistent attendance and proactive, self-directed follow-through

• Technical:
  Deep familiarity with HubSpot Sales Hub and Service Hub
  Comfort managing CRM data migrations and data hygiene
  Experience building email/marketing sequences and sales templates
  Reporting and CRM administration skills
  Quick to learn and adapt to new tools and platforms (e.g., Google Workspace, internal customer success platforms)
• Soft Skills/ Traits:
  Proactive communicator — you flag issues before they become problems, not after
  High accountability and ownership mentality
  Comfortable working independently with minimal oversight
  Customer-centric mindset with a service-oriented approach
  Strong organizational skills and attention to detail
  Adaptable and resourceful in a lean, fast-moving startup environment

• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

• You take pride in owning a project end-to-end and following through without needing to be chased
• You genuinely enjoy untangling messy systems and building clean, scalable processes out of them
• You communicate early and often — silence isn't your default when something's off track
• You want more than a task list — you're motivated by the idea of growing into a customer success role as you prove yourself
• You're energized by startup environments where you'll wear multiple hats and the workflows aren't always fully built out yet
• You see reliability and consistency as core parts of your professional identity, not just nice extras

Benefits