Country Lead Italy

About

Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand. Swan processes over €2.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance, and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software

Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.

It’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it.

To learn more about us: About Swan ; Our story.

Job description

Swan is looking for a Country Lead, based in our Milan office, to drive our growth and strengthen our presence in the Italian market.

This is a strategic role combining market development, commercial ownership, and local representation. You will help build Swan’s long-term success in Italy by developing strong relationships with key partners, representing the company externally, and bringing the voice of the Italian market internally.

As one of Swan’s key representatives in Italy, you will play a central role in shaping our local strategy, supporting our expansion, and ensuring our solutions continue to meet the needs of our partners and customers.

This role is ideal for someone who enjoys building, taking ownership, and operating in a fast-growing environment where strategy and execution go hand in hand.

✨ Main tasks

• Be accountable for new business revenue and new client acquisition in our enterprise segment

• Develop a consultative and solution-based sales approach to answer our customers needs

• Be the local representative of the Account Management function, ensuring that our partners receive the highest level of support while also making sure our product is fully localized to meet local need

• With the support of our sales and growth teams, develop outbound strategies to create and nurture opportunities

• Be the internal and external point of contact for our marketing and PR activities in Italy

• Build Swan’s offer to tackle new verticals

• Be the voice and face of Swan for the region (at events and in the press)

• Attend industry events to meet new prospects and spot new opportunities for Swan

• Be in charge of relationships with local regulators to make sure Swan correctly meets its requirements

• Effectively work cross-functionally across the organization to shape Swan’s solutions to meet customer needs

Preferred experience

✨ You’re a great match if

• You have 6+ years of sales experience, preferably selling a technical product in Fintech or Payments, with previous experience in an international or European environment

• You are experienced and not afraid to do your own outbound prospecting

• You are passionate about startups and new technology businesses

• You have an ability to understand and articulate technical concepts and translate them into industry- or business-relevant terms

• You've proven ability to sell and manage large accounts: you know how to navigate complex organizations and manage long sales cycles

• You have strong interpersonal skills, are an excellent team player, and fun to work with

• You are bilingual in Italian with professional proficiency in English

• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door

It’s okay if you don’t tick all the boxes - don’t let imposter syndrome prevent you from applying! 🙌

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

✨ Our values

Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

• Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something's convoluted or confusing, we work extra hard to break it down. Making complex things simple is what we do

• Long Term: We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action

• Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners' expectations - whatever it takes

• Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet
  

You can find out more about our culture.

Recruitment process

• A 30-min video call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions

• A 1-h interview with Julio, our Head of Sales

• A 1-h business case with Laura, Country Lead Spain and Julio

• A 1-h peer interview

• A 1-h interview with Camille, our CEO