Valtech
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About Valtech:
At Valtech, we are reshaping the way brands connect with their customers. As a global digital innovation company, we fuse creativity, technology, and strategy to solve complex business challenges and deliver exceptional experiences.
With over 6,500 experts in 60+ offices across 20+ countries, we are expanding our footprint in MENA with Dubai as the strategic hub. At Valtech we thrive on driving business transformation as trusted partners to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
About the team
We are part of Valtech MENA, the experience innovation company, combining the uncommon to unlock a better way for people to experience the world. We work at the intersection of disciplines, cultures, and perspectives to create solutions that go beyond expectations, helping brands move ahead and lead in a digital world.
We value clarity, collaboration, and a strong respect for craft. That mindset shapes both what we create and how we work together.
Overview
We are looking for an Experience Operations Lead to take ownership of how experience design is delivered across projects.
This role focuses on turning strong experience direction into high quality, well structured delivery. You will ensure that ideas hold up through the realities of timelines, tools, team dynamics, and technical constraints, without losing clarity or intent.
You will define how delivery works, support teams in executing it, and ensure a consistent standard across all work.
The role
You are responsible for making sure that experience design is delivered properly, consistently, and at a high level of quality.
You work from a clear experience direction and help shape how it is delivered in practice. You are not solely responsible for defining the vision, but you contribute to how it evolves through real delivery.
You create clarity where there is complexity and structure where there is ambiguity. You care about craft and about the systems that allow that craft to scale.
Delivery and execution
Delivery strategy and standards
Design operations and workflow
Team support and production
AI and operational improvement
How you work with others
You work from clear experience direction while collaborating closely with design, product, and engineering teams.
You are the point of authority for experience delivery within projects. You guide teams and stakeholders toward decisions that support both quality and feasibility.
You work closely with the Head of Experience and other leads, contributing to how the department evolves while owning delivery within your scope.
Experience
Core skills
Additional strengths
Your application process
Once you apply, our Recruitment team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let us know.
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.