Anavah Talent
See if you qualify before applying
Get your match score and detailed fit analysis in 10 seconds.
Location: Remote (LATAM)
Schedule: Full-time, U.S. Hours
Employment: Independent Contractor
Salary: $1,500-$1,800/month - Negotiable based on experience
A fast-growing U.S.-based telecommunications company is looking for a bilingual (English/Spanish) Customer Support Associate to support customers across voice, chat, and email.
This role goes beyond traditional support, you’ll play a key part in problem-solving, improving processes, and supporting operations as the company scales.
Do you have excellent communication skills and even more exceptional customer prowess? Are you skilled in telecom operations, particularly with port-in processes, and thrive in solving customer problems with precision? Do you enjoy working in fast-paced, tech-driven environments where every interaction counts? This role is ideal for someone who can manage both customer-facing communications and back-office operational processes, ensuring every customer interaction is smooth, professional, and efficient.
The ideal candidate can effortlessly handle account updates, port-in processes, and service troubleshooting, while also helping identify process improvements that will make operations more seamless as the company grows. This role is perfect for someone with telecom experience, strong customer service skills, and a passion for building seamless customer experiences in a growing U.S. startup.
Originally posted on Himalayas