About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

About the Role

The Director, Marketplace owns end-to-end marketplace performance across a defined portfolio of markets.

You are accountable for growth, profitability, and overall marketplace health. You operate with full ownership of the P&L and are responsible for balancing demand, supply, delivery quality, customer experience, and financial performance at scale.

This role leads through influence; working cross-functionally across Merchant, Operations, Marketing, Support, Finance, and Product to drive sustainable results. The role does not include direct reports.

What You’ll Be Doing

Own P&L and Performance

Own the Rx P&L across assigned markets
Deliver against core OKRs like GOV, revenue, VP and contribution margin as well as the right inputs: selection, quality, and affordability.
Lead weekly and monthly performance reviews
Identify growth opportunities and operational risks and drive action

Own Marketplace Health

Act as the accountable leader for marketplace health
Balance supply and demand to maintain a strong customer experience and healthy unit economics
Make system-level trade-offs that may impact multiple functions
Ensure short-term execution supports long-term structural strength

Drive Cross-Functional Execution

Align stakeholders across Commercial, Operations, Marketing, Support, Finance, and Product
Set clear priorities and ensure disciplined execution
Influence resource allocation and strategic focus, allocate capital according to priorities for your markets
Remove roadblocks and escalate structural issues when needed

Build and Scale the Marketplace Playbook

Lead geographic expansion and market management initiatives
Strengthen merchant assortment and commercial performance
Drive self-delivery readiness and operational preparedness
Unlock growth through occasion-based strategies and day-part expansion
Codify and scale best practices across markets

Act as a Culture Carrier and Representative

Role model Wolt’s values and leadership principles
Lead with ownership, transparency, and accountability
Represent Wolt externally when needed with partners and stakeholders and the media

Take ownership in existential situations

At times, our business faces unpredictable challenges without a clear DRI to begin developing a solution.
In moments like that, take ownership of the situation, either yourself or by appointing a DRI.
Follow up to make sure the situation gets resolved.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Director, Marketplace (Denmark)

Job Description