Mercier Consultancy BG
German-Speaking Customer Experts
Visa Source Listed
📍 Greece📅4d agoRemote
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Job Description
Role Overview
Deliver exceptional customer service to German-speaking clients, assist with inquiries, and ensure an outstanding customer experience.
What You Will Do
Provide support via phone, email, and chat, assist with questions and complaints, maintain accurate records, and collaborate with internal teams.
Why It Might Be a Fit
Fluency in German is mandatory, experience in customer service is preferred, and proficiency in English is advantageous.
Requirements
- Fluency in German (spoken and written)
- Proficiency in English
- Experience in customer service, preferably within FMCG or related industries
- Excellent communication and problem-solving skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Familiarity with CRM tools and digital customer service platforms
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Health Insurance
- 2 Extra Salaries Per Year
Originally posted on Himalayas