Store Team Lead (WM)

The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across Croatia can order their groceries and have them delivered to their doorstep in lightspeed! With Wolt Market, our focus is to find the right products by being customer oriented, offering the fastest delivery available and being the company that changes the future of grocery shopping. This role plays a key part in our growth in Croatia.

We are now searching for a full time Store Team Lead to lead one of our stores in Zagreb, Croatia. In this role, you’ll find yourself in a challenging but well supported position. You’ll have a strong influence on how your city operations will look like.

What you’ll be doing

You will work closely together with the team, including 2-3 Shift leads which you will guide, coach and develop within the frames of Wolt leadership values. To do this, you will make sure the Shift Leads have the knowledge and right tools to be able to run the store's day-to-day operations smoothly, this might include staying on top of freshness, inventory and stock management. You’ll be responsible for hiring, training, providing daily feedback and also holding 1v1 on a regular basis to grow the individual, go through performance and set goals. 

Day-to-day in this role you’ll:

•  Leading, growing and motivating a team. Creating an environment where your colleagues can do their best work and have fun while working 
•  Your main goal will be to consistently improve the way our stores operate with help from the Operations Manager. Fast delivery and fluent operations consist of a large field of things, this is one of the key day to day operational tasks you’ll be working with.
• Managing shift scheduling.
• Handling incoming goods and order of the store.
• The role also includes a good collaboration and communication with other functions at Wolt such as Category & Supply team.
•  Overseeing everything the store and colleagues need to enable fast growth. This includes everything from ordering new pencils or IT-devices to a complete set of new fridges.

Our humble expectations* 

• You have previous leadership experience.
• A fast learner with the ability to multitask.
• You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment.
• Experience from working in a grocery store is a plus.
• Fluent level of Croatian and English.
• Proactive and service-minded are words that describe you.

Next steps*

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!