QA Analyst, Enterprise Console

Description

Keeper Security is hiring a highly motivated and experienced QA Analyst to join our Console team, focusing on ensuring the quality of our enterprise Admin Console applications. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help maintain and improve the quality of products delivered to our enterprise customers.

About Keeper

Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

As a QA Analyst on the Admin Console team, you will focus on testing Keeper’s web-based Admin Console and the backend APIs that support our enterprise solutions. You will work closely with developers, product managers, and other QA professionals to ensure the quality, reliability, and performance of console features used by large organizations. Your responsibilities will include validating frontend functionality, testing backend APIs, identifying and documenting defects, and collaborating with engineering teams to drive timely resolution. This role requires strong attention to detail, experience testing enterprise web applications, and familiarity with modern web and API testing practices

Responsibilities

• Conduct testing of web-based Admin Console applications to ensure quality, reliability, and usability
• Validate backend APIs that support console functionality using appropriate testing tools
• Create, execute, and maintain test cases based on product requirements and user stories
• Document defects, test results, and QA activities using Jira and Confluence
• Use test management tools such as TestRail to track testing progress and coverage
• Perform cross-browser testing to ensure consistent behavior and performance across supported desktop browsers
• Collaborate closely with developers, product managers, and other QA team members to identify issues and improve quality processes
• Ensure all testing efforts align with best practices for enterprise software quality assurance

Requirements

• Experience testing enterprise web applications or administrative consoles
• Familiarity with web technologies such as HTML, CSS, JavaScript, and modern browsers
• Experience validating backend APIs and working with API testing tools (e.g., Postman or similar)
• Understanding of enterprise application concepts such as authentication, authorization, and role-based access
• Ability to write clear, detailed, and reproducible bug reports and manage them through Jira
• Strong communication skills and ability to collaborate with cross-functional teams
• Familiarity with enterprise identity systems such as Active Directory, LDAP, or similar technologies
• Due to the role’s involvement in GovCloud, all applicants must be a U.S. Person (U.S. citizen or lawful permanent resident)

Preferred Requirements

• Experience with JavaScript, HTML, and CSS for web application testing
• Familiarity with cloud environments such as AWS or Azure
• Exposure to identity and access management protocols such as SAML or SCIM
• Familiarity with virtualization or containerization tools (e.g., Docker or VMware)

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt