We're looking for an Operations Manager who thrives in start-up environments, enjoys building scalable processes, and loves bringing order to fast-moving businesses. You'll work directly with the founder to oversee internal operations, support the team, improve systems, and help the company scale efficiently.

This is a highly visible role with significant ownership and the opportunity to grow alongside the business.

Duties and Responsibilities

Own and improve internal operations, processes, and SOP documentation across the business
Manage day-to-day administrative operations, including calendars, project coordination, and leadership follow-up
Administer internal business systems including Google Workspace, Airtable, Clockify, Slack, and other SaaS tools, including user provisioning and basic troubleshooting
Coordinate recruiting, onboarding, offboarding, payroll support, time tracking, employee performance follow-up, and employee engagement initiatives
Monitor operational KPIs, quality assurance processes, and internal reporting to ensure accountability and continuous improvement
Identify operational bottlenecks and implement scalable solutions that improve efficiency as the business grows
Partner closely with the founder to execute strategic initiatives and keep priorities moving forward

Requirements

5+ years of experience in Business Operations, Operations Management, Executive Operations, or similar roles
Experience supporting founders, executives, or startup leadership
Strong organizational, project management, and communication skills
Experience administering business applications such as Google Workspace, Airtable, Slack, or similar operational tools
Highly proactive with strong follow-through and a passion for improving processes
Comfortable working in a fast-paced, evolving startup environment

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

Permanent remote work flexibility
Paid Time Off
Health Maintenance Organization (HMO) coverage
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building
Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

Learn More

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Originally posted on Himalayas

Operations Manager