TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

POSITION OVERVIEW

The Strategic Security Advisor owns business and security outcomes, value realization, and renewal and expansion readiness for a portfolio of strategic customers. Functioning as the customer’s trusted security expert, the SSA designs and guides security posture evolution while orchestrating post-sales delivery across SE and various post-sales functions. The role blends security domain expertise with customer success discipline – translating purchased credits into measurable security outcomes through a Security Account Success Plan (ASP), architecture-aligned burn curve, and executive engagement cadence.

PRIMARY RESPONSIBILITIES

Architect the Security Account Success Plan (ASP) and Burn Curve

Build the Account Success Plan with customer executive sponsors, aligned to business objectives, threat landscape, prioritized workloads, and monthly credit burn plan
Design target-state security architecture mapped to the customer’s environment, risk appetite, and compliance obligations; track consumption vs. plan and trigger corrective plays when variance exceeds thresholds
Conduct security gap analyses, technology fingerprinting, and architecture reviews; design reference architectures and deployment blueprints for workload rollouts (XDR, identity, email, cloud security, exposure management)
Ensure rapid Time-to-Value (TTV) and delivery of a meaningful first security win
Identify expansion opportunities including credit top-ups, additional modules, and multi-year commitments based on realized value and security maturity progression

Run Executive Cadence, Architecture Reviews, and Value Reviews

Lead monthly value reviews, QBRs, and EBRs linking telemetry, usage, and risk scoring to measurable risk reduction, architecture maturity, and business impact
Conduct security maturity and architecture assessments using industry frameworks (MITRE ATT&CK, NIST CSF, CIS Controls, Zero Trust Architecture) to evaluate posture and define future-state uplift
Design and facilitate security workshops: threat hunting, CTFs, tabletop exercises, and architecture deep-dives
Prepare value realization executive narratives, PR/FAQ-style briefs, and C-level decks tying platform outcomes to reduced business risk and ROI

Manage Risk, Renewal, and Advocacy

Maintain renewal health (Green / Amber / Red) with actions, owners, and timelines anchored to architecture milestones; proactively build Get-well Plans including architecture remediation paths
Leverage telemetry-driven risk intelligence and predictive health scoring models
Convert successful customers into references, case studies, and technical whitepapers showcasing architecture transformation and security outcomes

Single Post-Sales Security Authority and Coordination Point

Serve as the trusted voice across post-sales engagements, ensuring “one plan, one intake” across Customer Success, Support, Professional Services, and partners
Provide Product, Engineering, and Leadership with architecture-grounded insights on adoption challenges, integration gaps, and product roadmap input

Key Metrics

Gross Revenue Retention (GRR)
Net Revenue Retention (NRR)
Platform and module attach rate
Security Value Realization and SOC Maturity Score for customers
Number / Size of Customer Success Qualified Leads (CSQLs)

Desired Skills

Hard Skills

Strong understanding of enterprise security architecture principles and frameworks (NIST, MITRE ATT&CK, Zero Trust) across hybrid, multi-cloud, and on-premises environments
Deep working knowledge in one or more enterprise security domains: SOC operations, SIEM/XDR, exposure and risk management, identity security, cloud security (CSPM, CWPP, CNAPP), email security
Ability to design reference architectures, integration blueprints, and deployment patterns mapping platform capabilities to customer requirements
Strong understanding of B2B SaaS and platform business models in cybersecurity, cloud, or infrastructure
Ability to translate telemetry and usage data into clear, actionable architectural insights and recommendations
Proven capability in building Success Plans, burn curves, and adoption roadmaps with an architecture-first lens
Strong inclination towards AI-first approach

Soft Skills

Executive presence engaging with CISOs, security architects, IT, and business sponsors as a trusted security advisor
Consultative, architecture-driven, outcome-focused mindset – ‘why’ before ‘what’, ‘design’ before ‘deploy’
Structured communicator who simplifies complex security architectures into clear action plans
Strong cross-functional collaborator; calm and resilient during escalations and security incidents

Experience and Background

Typically 10+ years in security consulting, cloud security, security architecture, incident response, or security leadership
Proven track record managing enterprise accounts with measurable impact on retention, expansion, and customer security outcomes
Experience designing or advising on enterprise security architectures including hybrid/multi-cloud environments, identity frameworks, and detection and response strategies
Experience running QBRs/EBRs connecting security architecture decisions to risk reduction and business value
Experience in automation and AI tool usage is strongly preferred
Experience working with partners, MSSPs, or MSPs is a plus
Certifications such as CISSP, CISM, CCSP, CRISC, or equivalent demonstrated experience in enterprise security architecture or advisory roles strongly preferred

TrendAI strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

Originally posted on Himalayas

Strategic Security Advisor

Job Description